Frequently asked questions on the part of our customers!


Which mode of payment do you accept?
Which mode of payment do you accept? We accept VISA and MasterCard (in these cases you will NOT be charged before delivery!), Laser and Visadelta or cash before delivery through money transfer or Paypal.

Can I use my credit card without any risk?
Shopping with bauhausfurniture.net is very safe. Your purchase will be protected by our safety guarantee. Our safety server encodes information to make sure that your transactions are private and protected.

Does Bauhausfurniture accept international orders?
In general, Bauhausfurniture will accept orders from all over the world. The costs and time of delivery will vary depending on the respective part of the world.

What does delivery cost?
Our prices are calculated including delivery for orders within the European Union. You live outside? No problem! Kindly contact our Customer-Service about details.

What about damages of delivery?
For information on this kindly have a look at all around delivery. But don`t worry, you will get a brand new exchange ASAP!

How do you handle returns?
You can send any article back within 7 days. You will get your money back immediately. However, we can only reimburse postage and shipment costs if the return was due to a mistake on our part. For more detailed information we refer to our General Standard Terms and Conditions.

Do you have any showrooms / representatives ?
No. We firmly believe in the marketing power of the Internet and in our fair policies and good services.


Do you also send out catalogues?
You will find on our website the whole range of goods offered by bauhausfurniture.net. That`s why we do not have a printed catalogue. The costs saved in this way will be beneficial to you as a direct price advantage.

Do key accounts receive any special offers?
Yes. Please call us at:0049 / 1578 1378 028or contact our Customer-Service